All orders are delivered either in a concealed bag or box, depending on your items. Items shipped by mailboat or plane are also shipped in concealed packaging and labeled under the description of exercise equipment or health and wellness products. This ensures your privacy and discretion.

Once you've placed your order and selected your form of payment, you will receive an automatic email notification that your order was received. One of our agents will also reach out to you to confirm your order and delivery time.

Delivery is free for any purchases of $70 or more in New Providence. Purchases between $40 and $69.99 incur a $2 delivery fee, and any purchase under $40 has a $7 delivery fee. Shipping to the Family Islands is $10.00 by mailboat and $50 by plane.

Delivery within the Nassau/New Providence area will take place within the same day once the order is placed before 3pm. Family island deliveries will take place within 24 hours of payment on the next available boat.

Yes, we deliver on weekends. However, holiday deliveries will take place only if we are open on that day. Please contact customer service at 242-804-0308 to see if delivery can take place on a holiday.

Under our 100% Customer Satisfaction Guarantee, you can return any item within 90 days if a product is not satisfactory.

Occasionally our manufacturers may discontinue or re-design a product we feature on the website. In those cases, we may substitute a similar item of equal or greater retail value in your order. All substitutions are covered by our 100% Customer Satisfaction Guarantee.

All orders over $250 do not automatically require a signature. However, you may be asked to confirm your order number upon delivery to ensure correct delivery. For added security, you can request a signature requirement by contacting our customer service.